Onboarding Sequences
Customer and user onboarding flows that drive activation and reduce early churn.
4 Prompts
PROMPT 01
SaaS Welcome Email
Write a welcome email for a new user who just signed up for [SaaS product]. Goals: confirm their decision was right, get them to their first 'aha moment' fast. Include: personal welcome from the founder, the one action to take in the next 5 minutes, 2 helpful resources, and a reply invitation ('hit reply if you have questions'). Max 200 words.
Welcome Email
SaaS Onboarding
PROMPT 02
5-Email Onboarding Sequence
Write a 5-email onboarding sequence for new users of [product]. Email 1 (Day 0): welcome + first action. Email 2 (Day 2): tip to get more value. Email 3 (Day 5): feature highlight most users miss. Email 4 (Day 10): social proof / success story. Email 5 (Day 14): check-in + offer to help. Include subject lines and keep each email under 150 words.
Onboarding Sequence
Retention
PROMPT 03
Trial Expiry Conversion Sequence
Write a 3-email trial expiry sequence for [product]. Email 1 (3 days before): reminder + highlight of value received. Email 2 (day of expiry): last chance + top 3 reasons to upgrade. Email 3 (3 days after): special offer + 'what did we miss?' feedback question. Include subject lines. Goal: convert to paid without being pushy.
Trial
Conversion
SaaS
PROMPT 04
Customer Onboarding Milestone Email
Write a milestone celebration email to send when a customer [completes a key action: describe milestone]. The email should: acknowledge the achievement, show what they've unlocked, suggest the natural next step, and reinforce they made a great choice. Tone: warm, motivating, personal. Not salesy. Max 120 words.
Milestone
Activation
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