AI Bots & Prompting Prompts

Write a system prompt for a custom AI assistant for [company/use case]. The assistant should: act as [role/persona], have deep knowledge of [domain], always communicate in [tone], follow these rules: [list 5-8 specific behavioural rules], refuse to discuss [out-of-scope topics], and respond in this format: [describe output format]. Include instructions for handling edge cases and uncertain inputs.

Write a system prompt for a customer service chatbot for [company]. The bot should: handle these topics: [list], redirect these topics to human agents: [list], always be polite and solution-focused, follow this escalation script when the customer is upset: [describe], use these approved answers for FAQs: [list or describe FAQ doc], and never make promises about [list things to avoid]. Tone: [friendly/formal/empathetic].

Design a system prompt for an internal AI copilot for [team: e.g., sales team / legal team / HR team]. The copilot should: know the team's key processes and documents: [describe], help with these recurring tasks: [list], always ask for context before making recommendations, flag when a human expert should be involved, and maintain confidentiality by not storing or repeating sensitive information. Format: practical, task-focused.